Privacy Policy

At Zaineb El Khayat, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect the information you provide to us when visiting our website, making a purchase, or communicating with us through any of our official channels.

 

 

1. Information We Collect

 


When you browse our website or make a purchase, we may collect the following types of information:


 

a. Personal Information:

 

 

  • Full Name

  • Phone Number

  • Email Address

  • Shipping and Billing Address

  • Payment Details (processed securely through trusted payment gateways – we do not store credit card data)

 


 

b. Non-Personal Information:

 

 

  • IP Address

  • Device Type and Browser

  • Pages Visited and Time Spent

  • Referral Sources (e.g., Google, Instagram, etc.)

 

 

 

2. How We Use Your Information

 


We use your information with great care and for the following purposes:

 

  • Order Fulfillment: To process, confirm, and deliver your orders accurately.

  • Customer Support: To communicate with you about your order, shipping, or general inquiries.

  • User Experience Optimization: To enhance your browsing experience based on preferences and past activity.

  • Marketing (with Consent): To send exclusive offers, collection updates, and brand news only if you’ve opted in.

  • Legal Compliance: To meet obligations under applicable laws or respond to lawful government requests.

 

 

 

3. Sharing of Information

 


We do not sell or share your personal data with third parties for marketing purposes. We only share your information in the following scenarios:

 

  • With trusted shipping and logistics partners to deliver your order.

  • With secure payment processors to facilitate payments.

  • With technical service providers managing our hosting and website security.

  • When legally required by a government entity or regulatory authority.

 


All partners we work with are bound by strict confidentiality and data protection agreements.

 

 

4. Data Security

 


We use advanced technical and organizational measures to ensure your data is secure:

 

  • End-to-end encryption (HTTPS protocol)

  • Secure server and database protection

  • Limited access to personal data within our internal team

  • Continuous monitoring for vulnerabilities and threats

 


Your trust is our top priority, and we take all reasonable steps to safeguard your data from misuse or unauthorized access.

 

 

5. Cookies and Tracking Technologies

 


Our website uses cookies to improve your shopping experience:

 

  • To remember your preferences and previous visits

  • To optimize loading times and site speed

  • To personalize content and recommendations

 


You may disable cookies through your browser settings, although doing so may limit some website functionalities.

 

 

6. Your Rights

 


As a valued user, you have full control over your personal data. You are entitled to:

 

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request corrections if your information is inaccurate or incomplete.

  • Deletion: Request deletion of your data and closure of your account.

  • Withdraw Consent: Opt-out from promotional communications at any time.

 


To exercise any of these rights, please contact us at the email listed below.

 

 

7. External Links

 


Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing them with any information.

 

8. Policy Updates

 

We reserve the right to modify this Privacy Policy at any time. All changes will be reflected on this page with an updated effective date. We recommend reviewing it periodically to stay informed of how your data is protected.

 

9. Contact Us

 


If you have any questions or concerns about our Privacy Policy, or if you’d like to make a request regarding your data, please reach out to us through the following channels:


📧 Email: info@zainebelkhayat.com

📱 WhatsApp: +971 

📍 Location: Dubai, United Arab Emirates